FAQ/eng

FAQ

1 THE CANNABIS LEGALIZATION ACT IN QUEBEC IS NOT YET WELL DEFINED, HOW CAN I MAKE SURE I RESERVE A LEGAL TOUR?
1. When you reserve a Tour or a service with us, you have the possibility to be refunded at any time without reason, up to 1 month before the service (75% up to 7 days).

2. In Montreal 420 Tours, our marketing and operations strategies include this variable in its process. Indeed, we will adapt our offer to the law in effect on July 1, 2018. When you book with Montreal 420 Tours, we guarantee you a tour equivalent to the tour paid beforehand. All changes will be communicated to you by e-mail before the end of the grace period.
2HOW CAN WE RESERVE A Services?
Online: via the interface of the page of the tours, until the opening, and at our offices at the time of legalization.
3 SHOULD WE RESERVE IN ADVANCE?
YES YES YES, you must reserve your seat as soon as possible to ensure that there are still availabilities. The seats are limited.
4CAN I SMOKE CIGARETTE DURING THE TOUR?
No, the activity is reserved for the consumption of cannabis. You may, however, smoke cigarettes outside the time of transport as you please, unless prohibited by law.
5WHAT ARE THE METHODS OF PAYMENT ACCEPTED?
VISA, Mastercard, Americanexpress
6 CAN I CANCEL MY BOOKING AND BE REFUNDED?
Yes, for sure

• 30 days in advance at 100%
• 7 days 75%
• 2 days 30%
• 24 hrs no refund
7DO YOU MAKE REFUNDS IN CASE OF CANCELLATION BY US?
Yes entirely, if it is a decision of the company.
8IS THERE ANY ACCESS TO TOILETS DURING THE TOWER?
9DOES AIR CONDITIONING AND HEATING DURING PATHS?
Yes, our buses will be equipped with air conditioning and heating systems to adapt to the seasons and to satisfy the comfort of our customers.